Frequently Asked Questions
Everything you need to know about your CAS DEIA experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 5-7 business days depending on your location.
How do I return an item?
We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to start a request.
Which payment methods do you accept?
CAS DEIA accepts all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout.
How can I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with certified manufacturers who prioritize sustainable fabrics and fair labor practices to minimize our environmental footprint.
Can I track my order status?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.